Software incompatble with hardware. Add Your Answer Why wont my mac isight camera working with oovoo? Can you help us by answering one of these related questions? We need your help! Please help us improve our content by removing questions that are essentially the same and merging them into this question. Please tell us which questions below are the same as this one:. Sign In. Register Forgot Password.
Ask Your Question Fast! Type your question here. Leader Board What's this? Leading Today Pts Helpful 1. Time: 0. Community Experts online right now. Ask for FREE. Comment Reply Report. Yes No Someone said: I tried but it wont work Was this comment helpful? Yes No Someone said: How do you turn it on? ALL DC. Copyright askmefast. Check that none of your devices are muted; this is indicated by a red circle-and-slash over the volume icon underneath each device.
If a device is muted, unmute it and try making a call again in ooVoo. If you cannot hear any sound on your computer, you may have a problem with your sound card. If nothing else is wrong with your computer's sound and microphone settings, it is possible that the issue is on the other end. If you cannot hear another caller, use ooVoo's instant message service to ask the caller to check that her microphone is plugged in and that her ooVoo settings are accurate.
If the caller cannot hear you, ask her to check that her ooVoo and Windows sound settings are accurate. Ashley Poland has been writing since She has worked with local online businesses, supplying print and web content, and pursues an active interest in the computer, technology and gaming industries. In addition to content writing, Poland is also a fiction writer.
Now, start the application that was having the issues with video. There are only two possible outcomes at this point:. If the camera works , then we know that the original issue was with the main account settings. You may need to google for specific application problems.
However, the latter option may result in a loss of the history of related files, depending on the application. Make sure that you know the application account and password so you can log back in again after reinstalling. If the camera does not work , then the problem is with the software or operating system. Try to update OS and apps and see if this resolves the problem.
After troubleshooting, you need to remove the test account. To disable or remove the account:. Operating systems and patches to them often have bug fixes which take care of common issues, so it is always a good idea to keep the software up to date. If your MacBook is not on the latest OS, you can update it. To find out the current operating system version click on Apple logo in the top left corner of the screen and choose About This Mac.
In the Overview section of the new window, you will see the version of the OS. Unfortunately, not all MacBook models can upgrade to Mojave, but it still makes sense to upgrade to the latest allowed OS version. If you click on Software Update button it will pop up a new screen where the Mac will check if the software is up to date or needs to be upgraded.
Photo Booth and FaceTime. Non-Apple applications have their own way of checking for updates. If only a particular application is having issues then try to update the app. Dealing with specific video-related errors on MacBooks.
The steps are the following:. Apple suggests resetting SMC as a workaround. Steps to reset SMC are :. Scroll down and click on Camera. Sign in problems could be caused either by incorrect login credentials or incorrect time zone settings. If credentials are Ok, then check time zone settings.
If not, you need to click on the lock to make changes and then enable the checkbox. The video quality depends on the speed of the internet. If you or the person you are communicating with is having a spotty Wi-Fi then the video quality will be low.
If the light next to the camera is green it means that there is an application that uses a camera such as FaceTime or Photo Booth running on the background.
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